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Help & FAQ

General

What is the website support contact?

How do I use in-store pickup?

What condition are your comics in?

Are all of your comic books 1st printings?

Do all comics really come with a FREE bag & board?

What condition are your graphic novels, books & magazines in?

Can I buy multiple copies of a single issue?

What is your online return policy?

What is your store return policy?

How do I use the Wish List?

Ordering

Where do Comix Zone orders ship from?

Can I add items to my order after I placed it?

Why is an item back-ordered or out of stock?

How do I check the status of my order?

How do I cancel an order?

What is a “Pre-Order” item?

When will I be charged for pre-orders?

When will my pre-orders ship?

Why did the pre-order price change?

Payment

What payment types do you accept?

Why was my card declined?

What is the “add to subscription” payment method?

Shipping

When do orders ship?

What shipping services do you use?

Do you really offer FREE shipping?!

Shipping Rate Chart

Order Total USPS Economy USPS Priority
Below $10.00 $5.99 $8.99
$10.01 to $25.00 $6.99 $9.99
$25.01 to $65.00 $7.99 $10.99
$65.01 to $100.00 Free $13.99
$100.01 to $150.00 Free $15.99
$150.01 to $200.00 Free $17.99
$200.01 and above Free Free